Payment by Paypal
Paypal is modern payment system, that allows safe and instant payments. Paypal payments has several advantages:
- payment using bank card only with no need to register paypal account,
- no need to do wire transfer that could incur extra expenses to the client,
- instant payment confirmation by money being deposited in sellers paypal account, that allows shipping order without delay,
- additional security provided by Paypal
Payment by Klix
We now offer our customers to pay using Citadele Bank payment solution "Klix". Klix allows payments using your smarphone with installed application:
- Klix will remember and fill in your personal, delivery and credit card information on your behalf. All you need to do - confirm the purchase with a secure PIN code or fingerprint on your smartphone.
- When shopping choose any of your bank cards - Klix will make sure that the seller receives only the transaction, but not your card data.
Payment by Bank Wire
Payment by bank wire is standard payment practice, used by many sellers in Latvia and other countries. Upon order confirmation you will receive an email with invoice that needs to be paid for online.
Please send us the payment confirmation from your online banking in order to ship your order without delay!
Payment with pay-on-delivery
This option allows you to pay for your order on delivery. Pay-on-delivery option is only available with three shipping options:
- Receiving goods in shop: You can order goods in our online store and choose to pick them up in our retail store Konceptveikals MA:LA, Liela street 13, Liepaja - you can pay in cash or by bank card.
- Latvija Post: In order to receive the package you will need to pay in cash or by bank card in Postal office. This is paid service by Latvijas Pasts thus the shipping option costs more than standard shipping options.
- DPD Courier: If you choose to receive your order by DPD courier, you can also choose to pay for it once the goods are delivered. However you have to keep in mind, that you will only be offered to pay by bank card.
Order processing and shipment
Orders, made before 11:00 on working days and paid* in full, will be processed and shipped in the same day.
Orders, made after 11:00 on working days and paid* in full, will be processed and shipped not later than next day.
Orders, made on weekends and holidays, will be processed and shipped on first working day.
* Order counts as paid in full, if it is paid by Paypal, bank card, Cash-on-Delivery option is chosen or payment is made by bank wire transfer and payment confirmation is received.
** Shipment can be delayed if any of the items ordered are unavailable and replacement or refund is being discussed or the item needs to be crafted a new.
Order delivery times
Standard delivery times locally, assuming the order is made on working day before 11:00 and is paid in full (fastest to slowest):
- Venipak courier/pick-up points: delivery on next working day
- Omniva courier/parcel machines: delivery in 1-2 working days
- DPD courier/parcel machines: delivery in 1-2 working days
- Registered mail: delivery in 2-3 working days
- Self pick-up in Konceptveikals "MA:LA" in Liepaja, during business hours
Delivery times may differ in holiday season.
Items can be picked-up free of charge in our shop in Liepaja during business hours - Conceptstore "MA:LA", Liela street 13 (shopping center "Kurzeme"). Delivery costs are calculated based on total sum and/or weight of order and are applied automatically upon completion of order, client can choose the best option individually.
- Venipak courier: 6.00 EUR - 12.50 EUR (depending on weight)
- Venipak pick-up points: 3.70 EUR
- Omniva courier: 10.00 EUR
- Omniva parcel machines: 3.00 EUR
- Registered mail: 3.00 EUR
- DPD courier: 6.00 EUR (largest towns and regional centers) / 7.50 EUR (rest of Latvia)
- DPD courier (C.O.D): 8.00 EUR (largest towns and regional centers) / 9.50 EUR (rest of Latvia)
- DPD parcel machines: 3.00 EUR
- Orders 25+ EUR (Registered mail): FREE!
- Orders 25+ EUR (Omniva parcel machines): FREE!
- Orders 25+ EUR (DPD parcel machines): FREE!
Delivery in Lithuania and Estonia:
- Venipak courier: 10.00 EUR - 20.50 EUR (depending on weight)
- Venipak pick-up points: 5.50 EUR
- Omniva courier: 15.00 EUR
- Omniva parcel machines: 7.50 EUR
- DPD courier: 7.50 EUR
- DPD parcel machines: 5.50 EUR
- Registered mail: 10.50 EUR
- Orders 100+ EUR (Omniva parcel machines): FREE!
- Orders 100+ EUR (DPD parcel machines): FREE!
We offer shipping to other countries as well by Latvian Post Registered mail, DPD, Venipak and UPS, however the price calculations vary a lot based on destination, weight as well as gasoline prices and salary levels, so if you are from a country not listed here, please contact us individually.
Return of the goods
Client has a right to return goods purchased as stated in law. We ask you to visit revocation terms section of our shop, where you can also print out a revocation form for fulfilling your rights.